Once you’ve selected your plan, you’ll complete a simple onboarding questionnaire to give us more details and optionally have an onboarding call with your social media manager.
‍
You then connect your social media channel on our platform to allow us to schedule & post the content you’ve approved to your pages.
‍
7 working days later, you’ll receive your full month of social media posts for you to review. We’ll change anything you don’t like, and once you approve we then post it all for you throughout the month.

Your account manager will match you with the best social media manager for your industry.Each client gets an account manager, which is the point of contact. The account manager is the link between the client and the rest of the team.

We’re big on taking ownership and responsibility for our work, and it shows in everything we do. All of our Content Specialists are native English speakers, so your social media pages will look like you are the one posting day after day.

Our service is very streamlined, so when you sign up you you complete a detailed onboarding questionnaire giving us all the information we need about your company and target audience, including your branding and any ideas you already have for posts.

We also review your website and social media channels in depth to get a good understanding of your brand voice and your visual style, so that we can continue in a similar style if that’s what you want us to. We will research your industry so that we can put out high quality content that is very relevant for your audience.

Yes, content is specifically created for your particular brand or purpose. This includes different types of content, such as images, videos, articles, etc.

The content is created from scratch, rather than being sourced from pre-existing materials, and is designed to meet the specific needs and goals of the brand for which it is being created. Content will be used for a variety of purposes, such as marketing, branding, education, or entertainment.

Agency 323, headquartered in Florida, operates as a fully remote company with key local Florida contacts.

Our employees work exclusively for Agency 323. Our rigorous hiring and training process for content creators ensures that our clients consistently receive top-tier content.

No – you simply connect your social media accounts on our scheduling platform through the official integration – no passwords needed.

Due to the considerable manual labor required to craft tailored content for each client based on their unique brief, we cannot offer refunds under any circumstances.

Agency 323 does not make any guarantees related to performance, results, or content quality. We are happy to make any revisions needed that are within the original scope of the brief.

Should clients face any technical challenges with our scheduling platform, we are more than willing to assist. However, if these issues remain unresolved, we recommend clients post the content themselves.